Posts

Companies behaving badly

Companies behaving badly? - Product safety

On 13 July 2018, Australian Competition and Consumer Commission Chair, Rod Sims, delivered a speech at the 2018 Giblin Lecture on the poor behaviours the ACCC has seen from companies.This is an edited extract of Mr Sims’ speech, with…
Product safety challenges

Paradigm shift needed for product safety in Australia

Last year I attended one of the rare product safety seminars held in Australia. At that event, participants were tasked with identifying ways product safety practitioners can work effectively in a competitive commercial environment. Contrary…
Product recall costs

Product recall costs revealed

Patties' frozen berry case in the courtsThis case provides a good insight into the costs associated with product recalls.In 2015, Australian leading frozen food supplier, Patties was forced to recall Nanna’s and Creative…

Suppliers - choose packaging with product safety in mind

We’ve all seen courier vans buzzing around our streets delivering goods that have been purchased online. Are the couriers careful with the boxes? Are the goods in sound condition when they arrive?I recently read an article in Melbourne’s…
Furniture tip-over guide

Workshop: Furniture tip-over prevention best practice

Momentum is building for furniture suppliers to play their part in helping prevent tip-over injuries. Government agencies are pressing for action; Customers are demanding safer, compliant products; Insurers are considering their options.…
Furniture tip-over prevention

New guide to prevent toppling furniture and TV injuries

Best practice guide for Australian suppliers Toppling furniture and televisions can cause serious injuries and deaths. Australian suppliers now have a new resource to help prevent furniture and TV tip-overs.A new guide for businesses…
Illegal to sell recalled products

Is a recaller breaching the law if they continue to supply their product?

Last week I wrote about the current Australian Consumer Law (ACL) not prohibiting products being sold once they are subject to a recall. I did this with other suppliers in mind – retailers, distributors, etcIt was only when discussing…
Twin boys dresser rescue

Furniture tip-over real life video

Real life example - the need to anchor furniture A new video has gone viral showing twin toddlers in the USA climbing on an unanchored chest of drawers.The footage is extraordinary for several reasons:that it was all captured…

Product safety podcast - Interview with Tim Wain

In this product safety podcast Gail Greatorex talks with Tim Wain, who’s had a long association with product safety in the infant and children’s product field. Tim now runs Australia’s Pregnancy Babies and Children’s Expo.In…
Standards consultation
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Mandatory product standards reviews a-go-go

Many of the mandatory product safety standards under the Australian Consumer Law are overdue for updating. This has long been a source of frustration and complaint for many businesses.Well, the wait is over. There’s movement at the…