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Product safety IoT

IoT product safety – Work in progress

How will technologies such as the Internet of Things (IoT) impact consumer product safety? The future is rushing towards us and we may need a new frame of reference. There’s plenty of attention on this issue and many minds are exercised.…
Companies behaving badly

Companies behaving badly? – Product safety

On 13 July 2018, Australian Competition and Consumer Commission Chair, Rod Sims, delivered a speech at the 2018 Giblin Lecture on the poor behaviours the ACCC has seen from companies. This is an edited extract of Mr Sims’ speech, with additional…
IoT product safety

Product safety in the Internet of Things

The 'Internet of Things'. Yes, it's a strange term. 'Internet' - yes. 'Things' - yes. But together? The 'Internet of Things' is the term that's being used for all the interconnected devices appearing on the market.  An increasing number…
Gail Greatorex 30 years in product safety

30 years in product safety

October 2017 marks 30 years that I have worked in consumer product safety.  I enjoyed 25 years in government consumer agencies and I now run my own product safety advocacy and consultancy business. Much has changed in that time. My product…
Product recall costs

Product recall costs revealed

Patties' frozen berry case in the courts This case provides a good insight into the costs associated with product recalls. In 2015, Australian leading frozen food supplier, Patties was forced to recall Nanna’s and Creative…
AS ISO product safety standards

New Australian ISO product safety standards

SAI Global has just published two key Australian ISO product safety standards: AS ISO 10377 Consumer product safety – Guidelines for suppliers; and AS ISO 10393 Consumer product recall – Guidelines for suppliers. Guidance for all suppliers AS…
Product testing

Product safety testing webinar

The video below is from an ACCC webinar on the topic of product testing for suppliers in the consumer market. Gail Greatorex, presents the talk on product safety testing in her then role as the ACCC's Director of Strategic Compliance.…
Product safety podcast

A well deserved award – Professor Joan Ozanne-Smith

Congratulations to Professor Joan Ozanne-Smith who today has become an Officer in the Order of Australia (AO) in the 2016 Australia Day Honours. The Officer of the Order of Australia is awarded for distinguished service of a high degree…
Joan Ozanne-Smith

Product safety podcast – Interview with Professor Joan Ozanne-Smith

  In this podcast, Gail Greatorex talks with Professor Joan Ozanne-Smith, Head of the Prevention Research Unit at Monash University's Department of Forensic Medicine. The interview took place at the Victorian Institute of Forensic…
Gene Rider, Rider Technologies

Product safety podcast – Interview with Gene Rider

In this first podcast, Gail Greatorex of Product Safety Solutions talks to long-time product safety practitioner and champion Mr Gene Rider of Rider Technologies, USA. This is a valuable resource for anyone trying to understand how product…