Posts

Thermomix Court case

Disregard for consumer safety and the law

Record fines for breaching the product safety laws have been ordered in the Federal Court. Findings showed Thermomix's clear disregard for consumer safety and the law. Well done to the Australian Competition and Consumer Commission for taking…
Electric kettle safety

Is your electric kettle safe? A lesson for all product suppliers

We all want to feel assured our kettles will hold themselves together when we're making a nice cup of tea. A handle coming away from a kettle full of scalding hot water is an obvious hazard - scald injuries can be very serious.There…
Product recall costs

Product recall costs revealed

Patties' frozen berry case in the courtsThis case provides a good insight into the costs associated with product recalls.In 2015, Australian leading frozen food supplier, Patties was forced to recall Nanna’s and Creative…
Illegal to sell recalled products

Is a recaller breaching the law if they continue to supply their product?

Last week I wrote about the current Australian Consumer Law (ACL) not prohibiting products being sold once they are subject to a recall. I did this with other suppliers in mind – retailers, distributors, etcIt was only when discussing…
Product safety recall

Should it be illegal to sell products that are listed recalls?

It is not currently illegal in Australia to knowingly sell unsafe goods. I wrote about this last year in my blog article An Australian General Safety Provision and argued justification for adding a general safety provision to the Australian…
Scales of justice

Product safety game changer?

Woolworths product safety case Last week Woolworths was fined more than $3 million for supplying goods with misleading representations as to their safety and failing to withdraw unsafe products from sale. This is only the second time in…
Button battery danger

Button batteries: the most challenging product safety problem ever?

Attractive to children, easy to swallow Deadly within days, if not hours Found in a staggering array of products Difficult to completely isolate from children Hard to detect if swallowed Symptoms similar to other ailments …

Product safety podcast - Interview with Martin Rushton

In this product safety podcast Gail Greatorex talks with Martin Rushton, Principal Advisor for Trading Standards and Product Safety at the New Zealand Ministry of Business, Innovation and Employment.Martin has an extensive history of…
Product safety checklist

How do I make sure my products are safe?

Product Safety - A Managers Checklist Whether you’re designing, manufacturing, importing or selling consumer products, you have to grapple with the question – How do I make sure my products are safe?Some of the grappling is with the…
Infinity cable - possible electrocution

Infinity Cable - Future Shock!

Imagine you’ve built a new home or done renovations for your family over the past two years. You endured all the disruption, the drama, the mess and the financial stress. Now you’re enjoying your new space in the knowledge that’s all…