Entries by Gail Greatorex

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New product safety laws being considered

3 minute read What changes are needed in Australian consumer policy to improve product safety? A Treasury consultation paper discussing a series of options to improve the current consumer product safety system is currently out for comment. Responses are open til 30 November. Options range from retaining the status quo, to introducing a comprehensive requirement […]

Button battery hazard – Size does matter!

4-minute read A few questions have been raised on the actual danger posed by small and medium button batteries. Some misconceptions have been circulating about: how dangerous they are, how the body responds, and the type of treatment needed if ingested or inserted. Button batteries can cause serious injuries if swallowed, and we know that […]

Button batteries – what can be done? Plenty.

Much more can be done in the immediate term to address the hazard presented by button batteries, as listed below. But let’s start with some background. There’s no doubt that the button battery hazard is a complex problem. However it is relatively straightforward to fix the product side. Introducing a mandatory standard (or ban) would […]

Shareholders and product safety

KPMG Australia has today released a report on what motivates retail shareholders in the context of declining trust in corporate businesses: Shareholder value: Shareholder values. The report notes that while the desire for better transparency and higher standards of honesty is well-established when it comes to customers, regulators and institutional investors, this new research confirms […]

Associations and product safety

Product safety is a vital aspect of any consumer goods business. Businesses should manage product safety without relying on governments to intervene. And business and industry associations have a key role to play. Business and industry associations exist to help members succeed and protect their interests. All associations should have a policy and measures in […]

Product safety panel discussion – Part 1

National Consumer Congress 2019 held in Melbourne, 14 March 2019 This is Part 1 of the product safety panel discussion transcript from the 2019 national consumer congress. The full audio recording is available on podcast. The safety of products we buy and use is important to every Australian. An unsafe product can have far reaching […]

Product safety panel discussion – Part 2

National Consumer Congress 2019 held in Melbourne, 14 March 2019 This is Part 2 of the product safety panel discussion transcript from the 2019 national consumer congress. The full audio recording is available on podcast. Moderator – Delia Rickard, Deputy Chair, Australian Competition and Consumer Commission Dr Ruth Barker, Pediatrician and Director, Queensland Injury Surveillance […]

Product safety panel discussion – Part 3

National Consumer Congress 2019 held in Melbourne, 14 March 2019 This is Part 3 of the product safety panel discussion transcript from the 2019 national consumer congress. The full audio recording is available on podcast. In this Part, the panel explores how well the system is working at the moment Moderator – Delia Rickard, Deputy […]

Product safety panel discussion – Part 4

National Consumer Congress 2019 held in Melbourne, 14 March 2019 This is Part 4 of the product safety panel discussion transcript from the 2019 national consumer congress. The full audio recording is available on podcast. In this Part, the panel discusses what improvements can be made to the current product safety system Moderator – Delia […]